Honest answers to the questions people actually ask.

The design and build come with the monthly plan — there's no separate build invoice. Your first monthly payment (from $129 CAD on Care) is charged only after you've seen a working homepage. No hidden setup fee.

Three months to start, then month-to-month. Your first payment is your plan's monthly price (Care $129, Care Plus $249 or Care Pro $449 CAD), charged only after you've seen a working homepage. The three-month starter term is $387 on Care, $747 on Care Plus or $1,347 on Care Pro. After that you can cancel with 30 days' notice.

The site is built for that job: click-to-call on phones, clear services, hours, area served, and the structured details Google needs to show a local business. We can't promise a ranking or a call volume, and anyone who does is guessing. We can promise a site built to be found and easy to call.

Three live sites are on the Work page: Paws & Doors, plus Forest City Laser and SkipCV, both co-owned by our founder. We set up the same honest listing work we use ourselves.

Yes. Every site ships with SEO basics: loads fast on phones, clear titles so Google understands you, tidy structure AI tools can quote, and backups. Higher plans add analytics setup and proactive improvements.

The biggest difference is how hands-on we are with your Google performance. Care gets you a proper, well-built site that shows up on Google for the basics. Care Plus adds Google Analytics + Search Console set up for you, plus ongoing monitoring of how you're doing. Care Pro is the growth plan: every month we look at what Google is actually telling us about your site (which pages are nearly ranking, which are losing rankings, what people are searching for) and make real improvements based on that data — best effort, monitored quietly so you don't have to read reports.

The standard plans cover brochure-style sites, lead generation, and contact forms. A full online store (cart, checkout, payments, inventory) is quoted separately, on top of whichever care plan fits afterward. Mention it in the questionnaire or email info@webmaintained.com and we'll follow up.

Yes. Upgrade any time, effective the next billing cycle. Downgrade after your 3-month commitment ends.

With us: $129, $249, or $449 CAD per month. The custom design and build are included. That monthly fee is hosting, SSL, backups, SEO foundations, and edit hours — not a separate agency invoice. Three-month starter term, then month-to-month. The website cost in Canada guide compares that to DIY builders, one-time agency projects, and WordPress retainers.

If you enjoy building the site and will keep it updated, a builder can be enough. If you need the site to bring in customers and you do not want another job, a managed monthly site is usually cheaper over a year than an unfinished Wix plus evenings. The Wix, Squarespace, and AI builders guide walks through when each path fits.

Your website needs a name — the part people type to find you online. If you already have one, you keep it where it is; we handle the technical setup so it points to your new site. If you do not have one yet, we buy and look after a standard name for you at no extra charge as part of your plan. Some premium short names cost more than CAD $30 per year; if you want one of those, we tell you the exact price before we buy it.

After the three-month starter term you can cancel anytime with 30 days’ notice. If we bought your website name for you, we transfer it to your own account at no extra cost when you cancel — you keep ownership. The transfer usually takes about 5–7 business days.

Yes. Whether we bought it for you or you brought your own, you can move your website name anywhere at any time — we will not hold it back.

After the 3-month starter term, cancel any time with 30 days' notice. Your domain, content, photos and the copy we wrote are always yours. If you want the working site itself to host elsewhere, buy it out: $900 CAD in months 1–3, $650 in months 4–6, $400 in months 7–12, $200 after a year. Months count monthly payments made, not calendar months since launch, so “months 1–3” means you’ve paid one to three monthly payments. The $900 CAD buyout in months 1–3 replaces the rest of the 3-month starter term, so you don’t also owe the unpaid starter months.

We offer a 30-day satisfaction guarantee. If, within 30 days of your website going live, you are not happy with what we built, we refund payments you have made and end the agreement. The risk is on us.

After the 3-month starter term, cancel any time with 30 days' notice. Your domain, content, photos and the copy we wrote are always yours. If you want the working site itself to host elsewhere, buy it out: $900 CAD in months 1–3, $650 in months 4–6, $400 in months 7–12, $200 after a year. Months count monthly payments made, not calendar months since launch, so “months 1–3” means you’ve paid one to three monthly payments. The $900 CAD buyout in months 1–3 replaces the rest of the 3-month starter term, so you don’t also owe the unpaid starter months.

Text changes, image swaps, new sections, small layout tweaks, contact form changes, blog posts. If it takes us under an hour, it's an edit.

We'll email you before doing the work. Overage is billed at $115 CAD/hr. We never start work without saying so.